Thank you for shopping with us. We value your business and want you to have a great experience with our products. As you consider your purchase, please take the time to carefully review our refund policy below.
- All Sales are Final Please note that all sales made through our website or store are final. This means that once a purchase is made, we cannot offer any refunds or exchanges, except as provided below.
- No Refunds We do not provide refunds for any products purchased through our website or store. This policy applies regardless of the reason for your request, whether it is due to a change of mind, incorrect size or color selection, or dissatisfaction with the product.
- Exceptions Although our policy is that all sales are final, there may be certain exceptional circumstances where a refund or exchange may be considered at our discretion. These exceptional circumstances are limited to:
a) Defective or Damaged Products If the product you received is defective or damaged upon arrival, please contact our customer service team within 48 hours of receiving the product. We may require evidence of the defect or damage (e.g., photographs) before processing your request. We reserve the right to determine, in our sole discretion, whether the product is defective or damaged and whether a refund or replacement will be provided.
b) Product Misrepresentation In the unlikely event that the product delivered is significantly different from its description or images on our website, please contact our customer service team within 48 hours of receiving the product. We will review your claim and, if deemed valid, may offer a refund or exchange at our discretion.
- How to Contact Us If you have any questions or concerns about our refund policy, please contact us at email@example.com
By making a purchase through our website or store, you acknowledge and agree to this refund policy. We encourage you to carefully consider your purchase before finalizing the transaction to ensure that you are satisfied with your selection.